qtgame Privacy Policy
This page describes what we collect when you use qtgame and how we keep that data protected. We at qtgame collect personal information only to operate our platform, process your deposits and withdrawals, verify your identity, and comply with applicable law. We do not sell your data to third parties, and we do not use your information for marketing purposes beyond account notifications.
Our privacy practices apply across all qtgame services—sportsbook markets such as Liga 1 Indonesia and Piala AFF, live-dealer tables, slot games, and esports offerings. Whether you access qtgame from Jakarta, Surabaya, Bandung, or Medan, the same data protection standards apply to your account.
We undertake to be transparent about what we collect, how we use it, and who may access it. This policy explains our practices in plain language.
What Data We Collect on qtgame
We at qtgame collect information in three categories. First, we collect account registration data: your name, email address, phone number, and date of birth. Second, we collect identity verification documents: government-issued ID, address confirmation, and proof of payment method ownership. Third, we collect transaction data: deposit amounts, withdrawal requests, payment method used, and timestamps.
We also collect technical data: your IP address, device type, browser version, and pages visited on our platform. This information helps us detect fraud, troubleshoot technical issues, and understand how users navigate qtgame. We do not use this data to profile you or build marketing segments.
How We Use Your Data on qtgame
We at qtgame use your personal information for five purposes. First, we verify your identity to comply with anti-money-laundering regulations and prevent fraud. Second, we process your deposits and withdrawals through our payment partners—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet. Third, we maintain your account and transaction history so you can review your activity at any time. Fourth, we send you account notifications: deposit confirmations, withdrawal status updates, and security alerts. Fifth, we comply with legal obligations such as tax reporting and regulatory investigations.
We do not use your data to send marketing emails, promotional offers, or unsolicited messages. We do not share your information with advertisers or data brokers. We do not build profiles for targeted advertising.
Third-Party Processors and Data Sharing
We at qtgame work with third-party service providers who process your data on our behalf. Our payment processors—the companies behind mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and our banking partners online payment, e-wallet, mobile banking, local payment—receive your payment information to settle deposits and withdrawals. These processors operate under their own privacy policies and data protection agreements with us.
We may also share data with regulatory authorities if required by law. For example, if a government agency investigates suspected fraud or money laundering, we may disclose account information to comply with legal process. We do not voluntarily share data with law enforcement; we respond only to valid legal requests.
Our data practices
- We collect registration data, identity documents, and transaction history to operate qtgame and comply with law.
- We use your data only for account management, payment processing, fraud prevention, and legal compliance.
- We do not sell your data, build marketing profiles, or send unsolicited promotional messages.
- We share data with payment processors and regulatory authorities only as necessary.
- We retain your data for as long as your account remains active, plus a retention period for legal compliance.
Your Rights and Data Access on qtgame
We at qtgame recognise your right to access, correct, and delete your personal data. You can review your account information through your Account Settings dashboard at any time. If you notice an error in your profile—such as an incorrect address or phone number—you can update it directly without contacting support.
If you wish to request a copy of all data we hold about you, or if you wish to request deletion of your account and associated data, you can contact our support team. We will respond to such requests within a reasonable timeframe, subject to legal obligations that may require us to retain certain information.
Cookies and Tracking Technologies
We at qtgame use cookies to maintain your login session and remember your preferences. These cookies are essential to platform operation; without them, you would need to log in repeatedly. We do not use cookies for tracking or profiling purposes.
Our platform may also use session tokens and local storage to enhance your experience. These technologies do not transmit data to third parties or build profiles for advertising. You can disable cookies in your browser settings, though doing so may affect your ability to use qtgame.
Data Security and Server Location
We at qtgame employ standard security practices to protect your data: encryption in transit, access controls, and regular security audits. However, we do not claim "standard security practices" or "standard security practices," as such language misrepresents the reality of cybersecurity. No system is immune to breach; instead, we commit to reasonable safeguards and transparent incident response.
Our servers may sit outside your jurisdiction. If you are located in Indonesia, your data may be processed on servers in other countries. By using qtgame, you consent to this international data transfer. We maintain data protection standards consistent with applicable law regardless of server location.
We at qtgame prioritise transparency about data collection and use—no hidden tracking, no undisclosed sharing, no marketing exploitation.
Changes to Our qtgame Privacy Policy
We at qtgame may update this privacy policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by email or by posting a notice on our platform. Your continued use of qtgame after such changes constitutes your acceptance of the updated policy.
Contact Us About Your Privacy on qtgame
If you have questions about our privacy practices, wish to request access to your data, or wish to report a privacy concern, you can contact our support team through our FAQ page or via the contact methods listed there. We will respond to privacy inquiries within a reasonable timeframe.
We at qtgame are committed to protecting your privacy and operating transparently. We collect only the data necessary to operate our platform, process your payments through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and comply with applicable law. We do not sell your information, build marketing profiles, or use your data for purposes beyond account management and legal compliance.
Our services are available only where applicable law permits. Users are responsible for verifying that their use of qtgame complies with their jurisdiction's regulations. If you have concerns about data privacy in your region, we encourage you to review your local data protection laws and contact us with any questions about how our practices align with your jurisdiction's requirements.